How AI is Reshaping the Candidate Experience
A few weeks ago, I came across a set of AI-powered pre-recorded interviews.
At first, I was impressed.
Candidates could record responses at their convenience.
Recruiters could review them anytime.
It looked like a win-win.
But then came the glitch.
The system froze, candidates got frustrated, and the “seamless” process quickly felt impersonal.
That moment reminded me of something important: when technology replaces the human touch entirely, the candidate experience suffers.
Recruitment isn’t just about filling roles it’s about people.
Yes, AI has brought undeniable advantages:
Faster screening
Reduced bias (when applied correctly)
Streamlined scheduling and communication
But the organizations that truly stand out aren’t the ones that automate everything. They’re the ones that know when to let technology lead, and when to let humans step in.
Candidates don’t just remember the process.
They remember how you made them feel.
The ultimate goal of recruitment should always be to create an experience that is efficient, fair, and engaging one that saves time and makes candidates feel valued.
When done right, AI doesn’t just streamline recruitment.
It enhances the human experience behind it.